touch point
noun /ˈtʌtʃ pɔɪnt/
/ˈtʌtʃ pɔɪnt/
(also touchpoint)
- a place or situation in which a business has contact with its customers
接触点： 企业与客户联系的地方或情况- We need to provide a consistent experience for customers, not only online but at every touch point.
我们需要为客户提供一致的体验，不仅是在线，而且是在每个接触点。
- We need to provide a consistent experience for customers, not only online but at every touch point.
- something that you already know that helps you understand a situation or explain something to somebody
参照物；参考依据 - Music has always been a cultural touch point.
音乐一直是一个文化接触点。
- Music has always been a cultural touch point.